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FAQs
What is your return policy?
We have a 30 day hassle free return policy. Returns can be processed through our returns portal or by contacting our customer support team.
When will my order ship?
Orders placed before 11 AM PST on business days typically ship out the same day!
Is my new PolarPro gear covered by a warranty?
Yes, it is! All our products come with our Adventure Assurance™ lifetime warranty. We design gear to endure your adventures, and this warranty covers you against any manufacturing defects for the life of the product. We stand behind the quality and craftsmanship of everything we make.